Shipping policy

Processing time
Every piece is embroidered to order. Please allow 3-7 business days for your order to be crafted before it ships.

Delivery time

Orders ship within 3-7 business days. Delivery: 2-7 business days

Shipping rates

EU: €6 flat rate — free on orders over €75
Rest of world: €13 flat rate — free on orders over €75

Customs and import duties
For orders outside the EU, applicable duties and import taxes are calculated and collected at checkout, so there are no surprise charges on delivery.

Order tracking
Once your order ships, you'll receive a confirmation email with tracking information.

Questions about your order?
Reach out anytime at hello@capcoo.com.